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Pricing and Payments

With flat rate pricing and easy secure payment options booking a service you can rely on has never been easier.

Pricing and Payments

With flat rate pricing and easy secure payment options booking a service you can rely on has never been easier.

Objective

Provide clear guidance on pricing structure, payment process, and security to ensure transparency and consistency when communicating with clients.

Pricing and Payments

With flat rate pricing and easy secure payment options booking a service you can rely on has never been easier.

We offer flat-rate pricing no matter what service you choose, though we reserve the right to adjust the price for fairness if your job is larger or not in the condition as described at time of booking.

We accept Visa, Mastercard, and Amex. A hold of funds equal to the total amount of your service fee will be placed on your card at 6am on the day of your service. However, you will not be charged until the evening of your completed service. We will make every effort to contact you however we reserve the right to cancel any booking which fails to complete a security hold on your funds.

We never store your card details, ever, nor do any employees or agents have access to card numbers. Online payments are passed via a secure socket layer to a payment processor  Stripe where your information is tokenised (whereby a random number is generated to represent your payment). The payment processor is PCI compliant which ensures that your information is being handled in accordance with industry security standards.

Please refer to our  terms and conditions for more information.

Why this matters

  • Ensures clients clearly understand pricing and payment expectations
  • Reduces disputes related to billing or service costs
  • Builds trust through transparency and secure payment handling
  • Protects the business from failed or unsecured payments

Benefits

  • Simple and predictable pricing model for clients
  • Secure and reliable payment processing
  • Reduced risk of payment issues or fraud
  • Improved customer confidence and satisfaction

Best Practices

  • Clearly explain pricing and payment process to clients before booking
  • Inform clients about the 6am card hold and evening charge
  • Ensure clients understand pricing may change if job conditions differ
  • Reassure clients about payment security and data protection
  • Direct clients to terms and conditions when needed

Key Principle

Clear pricing + secure payments = trust and smooth operations